Enquiries / Customers / Repeat
Some of your enquiries never turn into customers. TSG finds where they drop out, then fixes it. Based in Dubai, 20+ years in marketing.
Worked with
The diagnosis
Some weeks are busy and some are quiet, and you don't know why. You know you should be following up with everyone who got in touch. You know what to do and never have the time.
So enquiries go cold and past customers drift. Every one of them cost you something to get, in advertising, referrals or your own time, and that money is spent whether they buy or not. The business isn't broken. The part that carries people from interested to paying was never built.
The outcome
You don’t spend more to get there. The same enquiries convert, and the follow-up runs whether you remember or not. You stop carrying the whole thing in your head.
What changes
Now
No clear customer journey
After
One clear conversion system
every stage leaks
Repeat
same enquiries, one path
What we fix
Interest leaks out in more than one place. I find where, then build what closes it.
Give them a clear place to say yes.
I build landing pages and forms that match what your visitor came for. Tracking shows you where every enquiry came from.
Follow-up SystemEvery one gets a reply, whether you remember or not.
Email sequences and follow-up for people who showed interest but weren’t ready. Each message keeps the conversation going and points toward a call.
Sales SystemSee who’s close to buying and what happens next.
A pipeline set up in your CRM, with call tracking and follow-up after every proposal. Warm leads stop sitting unanswered.
Retention SystemBring them back after the first sale.
Repeat-purchase and win-back sequences that reach customers at the points where they’re most likely to buy again.
Full Funnel SystemCapture to close, built as one system.
When that is the case, I build all of it: the page, the emails, the follow-up and the pipeline. I ran this for my own event series: one landing page, a six-email sequence and a comment-to-DM automation. It sold 200 tickets across 7 events.
AI and AutomationsThe reminders and the routing happen without you.
Automations that route enquiries and send reminders, so follow-up happens without you doing it by hand. I find where enquiries go cold first, then decide what’s worth automating.
Who this is for
Different starting points, same gap. Interest exists and nothing carries it to a sale.
Interest +
Clarity =
Customers
About TSG
I'm not an automation guy who learned marketing. I'm a marketer who learned to build, and the two halves are the point.
The diagnosis comes from twenty years of watching where buyers actually drop off. The build comes from doing it myself. Most people have one half.
Not sure where it leaks?
The Leak Finder is free and takes two minutes. Or book a free discovery call.
start here
Testimonials
I went in expecting a sales call and came out with a clear picture of where we were at.
Tobie didn't tell me what I wanted to hear, he showed me the gap between people finding us and people signing up, and exactly what to do about it.
Paul WalkerFounder, EduMind UAE
Tobie looked at my site the way a buyer would, not the way we do.
The problem wasn't the product, it was that we were explaining it before anyone understood why they'd want it.
VijayFounder, Neevv
He doesn't just identify problems, he builds the systems that solve them.
Tobie has a rare ability to combine strategy, operations and execution.
Hamdi MhedhbiCOO, ExscapeProof
I built the free sign-up page, the tracking behind it and a welcome email sequence that moves new members towards the paid card.
Sign-up page, tracking and welcome sequence. Built, live and running.
Funnel and email
One clear ideal customer, copy that talks to that customer, one clear call to action, and an image the customer can picture the solution in.
Rebuilt around one customer and one clear next step. Before and after, with permission.
Website and conversion
I went through the site as a visitor, wrote up where people drop out and what to change first.
Every drop-off point found and written up, handed over in full.
Audit and advisory
One landing page, a six-email follow-up sequence and a comment-to-DM automation that opened real conversations. I ran the full funnel for my own event series in Dubai.
200 tickets sold across 7 events. Source: my ticket records.
Event funnel and automation
A sign-up page tested with organic posts and Meta ads, and a sales page built to take orders when the book goes on sale.
Waitlist page and sales page built and live, ready for the launch.
Landing page build
I built the post-rescue email sequence and the call-log tagging, so every job and every missed call ends up in the right follow-up. I also built a compliance dashboard for the owner.
The owner reports no further state fines since the dashboard went in.
Follow-up automationHow it works
You see the findings before you spend on a build.
Free, 15 minutes. We talk through where your enquiries go cold and whether an Audit makes sense.
You leave knowing if it is worth going further.
One live hour, then a written report on every leak and what it costs you, within 3 working days.
You leave with the findings in writing.
I show you the findings in one hour. You see what is worth fixing first.
You leave knowing where to start.
Fix it with me, fix it yourself, or leave it. Nothing is assumed.
You choose with the findings in front of you.
Ready when you are
Book a free discovery call and find out where your enquiries go cold.
diagnosed, then fixed
